FAQs
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Grocery Ecommerce Queries
Here are some commonly asked questions.
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Q: What is BookmyKart Grocery App?Ans: BookmyKart Grocery application is an online application specially designed for local grocery dealers, fruit and vegetable sellers and other small retailers dealing in basic essential needs of any customer.Q: Will I get my own logo?Ans: Yes, the complete application will follow your brand name only.Q: Do I need to pay any yearly fees?Ans: No, if you buy a single license upfront payment plan.Q: Does the platform have a security feature?Ans: Yes, we will install the SSL certificate to your application which will provide an additional layer of security to every transaction on the platform.Q: Who will set up the application?Ans: Our team of experts will take care of this task with ease. You just relax and start making marketing plans to promote the application.Q: Will my application go live in the Google Play Store and Apple App Store?Ans: Yes, with your app name.Q: Can I get a customized App?Ans: We have provided few options to customize the app like a change of logo, change in colour of the application only.Q: Do you provide marketing support as well?Ans: Yes, we have a separate team to promote an application. For that, please get in touch with our sales team.Q: Will I get updates?Ans: In the Monthly plan, you will get lifetime updates for FREE. In the upfront payment plan, you will get updates only for the 3 months from the date of the app launch. After that, you can buy our update plan at Rs.10,000 per year.Q: What is the after-sales support I get?Ans: We believe in long term business relations. You will get complete support from our team to successfully launch your products to your application.
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General Ecommerce Queries
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Is there any setup fees?No, setup is completely FREE.Can I upgrade my account?Yes, you can upgrade your account anytime to an upper plan by paying the difference amount only and enjoy benefits of new plan.Is there any discount on the plans given above?Yes, we offer 10% discount in case you make 2 year's payment as advance.Do I have to sell the same products offline as I do online?No, you can sell any products online, in-store, or both.Is there any restriction on what products I can sell online?No, you can sell any product online which is legal to sell in your country.
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Technical Queries
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Can I launch the store on my domain name?Yes, our paltform is completely white labeled which can easily be configured to your domain name.Do i need my own hosting?Yes, in case you are buying a self-hosted plan.Do you charge for web traffic as well?No, we do not charge for any relevant traffic on the platform. We do not allow any bot traffic.Can I promote the platform online?Yes, you can promote your store online to generate sales.Does BookMyKart helps in digital marketing?Yes, we do help you in setting up your digital marketing strategy by taking a minimum fees for that.